WELCOME TO Insight™

Many organisations collect lots of performance data, but fail to leverage it to achieve sustained performance improvement. Others have established a performance culture, gained the early wins, but have realised that carrying on doing the same thing isn’t going to continue to produce the right results.

INSIGHT™ can provide the answer. Delivered as a one-day seminar, you’ll learn a simple and innovative approach to performance management and easy data analysis techniques. Quickly producing clear, actionable information, you’ll be able to identifying where opportunities for performance improvement lie, and apply your effort and resources exactly where you’ll get the best return.

"An excellent seminar! In traditional enterprises, measures are often used to drive more output from staff. In Lean enterprises, measures are used by staff to understand and improve the performance of their enterprise. This seminar shows practical and powerful ways of turning measures into Insight, to improve enterprise performance. In the future, enterprises will struggle to survive without such approaches, and I thoroughly recommend this seminar to any enterprise keen to become a learning organisation."

David Clift
Founder, Lean World
www.leanworld.co.uk

Continual improvements in performance demand a continual evolution of the techniques we use. INSIGHT™ brings the next generation of performance management to anyone tasked with analysing data or bringing about performance improvement.

The product of fifteen years study into performance analysis techniques around the world and a further ten years of refining this academic knowledge at ‘the coal face’ in challenging policing environments, INSIGHT™ has been honed and refined into a highly practical and simple approach. First used for a ‘Basic Command Unit’ and then strategically applied to one of the largest and most successful police forces in the UK, it has now been ‘taught back’ to the commercial world from which it came. Providing new insights to highly experienced practitioners such as Six Sigma Black Belts and Lean Architects, INSIGHT™ techniques are proven to work anywhere and in any sector.

Like all Sapsford seminars, INSIGHT™ is an enjoyable, memorable and practical experience. Participants are engaged in a full and entertaining day that’s focused on practical tools and concepts that you can take with you and use immediately. Exercises that activate both left and right hemispheres of the brain ensure that you’ll remember and benefit for years afterwards.

Thanks so much for participating in the performance indicators meeting in Washington DC.  Your input on the British experience was very valuable in helping to set the right tone and focus the meeting.  The agencies and federal officials assembled enjoyed your entertaining and practical insights on how we can take this project forward. I believe that 'insight' would be valuable to any one serious about creating continuous performance improvements.

Rob Davis
Rand Corporation
Washington DC

“It came as a shock to realise that we’d just been gathering data, not using it. We’re able to relate big improvements in performance directly back to this great seminar.”

Shane Mizon
The Design Surgery
www.thedesignsurgery.co.uk

"Though provoking, a timely reminder of the dangers of falsely reacting to common cause variation and threaded throughout with good humour"

Alan Nott

“If you want to gain a better understanding of the importance and the purpose of performance analysis, whilst having fun, this is the course for you”

Ben Pithouse
Warwickshire Police

“The seminar provides an opportunity to think outside the box – consider whether your performance management is effective”

Dominique Black
Nottinghamshire Police.

“The seminar clearly demonstrated how easy it can
be to apply the theory to deliver real performance improvements”

Mike Bull
Highways Agency